EditorsAbout the SiteComes vs. MicrosoftUsing This Web SiteSite ArchivesCredibility IndexOOXMLOpenDocumentPatentsNovellNews DigestSite NewsRSS

07.13.09

Leaked 2002 Document: Microsoft Compares Windows XP and Office to GNU/Linux and StarOffice

Posted in Antitrust, Deception, Europe, FUD, GNU/Linux, Microsoft, Office Suites, OpenOffice, SUN, Windows at 5:08 am by Dr. Roy Schestowitz

Businessman

Summary: Antitrust exhibit shows Microsoft’s fear of GNU/Linux and StarOffice

THANKS to generous help from our reader wallclimber, we finally have a text version of valuable antitrust exhibits. She has more coming. Today’s exclusive leak is Exhibit px08604 (2002) [PDF], which shows Microsoft discussing the threat from GNU/Linux on the desktop and addressing this threat using FUD. This whole exhibit may as well be known as “Microsoft’s Linux FUD presentation.”

Bill Veghte and Brian Valentine (from Windows) are among the senior recipients of these instructions on how to ridicule GNU/Linux in public.

Here are a few highlights from the full text which is appended at the bottom. Microsoft is quote-mining Red Hat in order to make it seem like GNU/Linux does not believe in itself. For example:

“I hope to see continued work on interoperability and integration between the various Linux desktop components Mozilla, OpenOffice, GNOME, and KDE Unifying the MIME subsystem is one task that Red Hat can’t take on alone, but we are actively working with community developers to find a solution…” -Red Hat Corp Developer

Further down it also shows:

* WindowsXP has 35+% lower TCO than Linux (using Gartner model. In study of 2 Finnish city governments)

Look back at the Microsoft-Gartner deal and accompanying antitrust exhibits.

Microsoft and Gartner invented a yardstick (TCO) with which to attack GNU/Linux based on perceived cost.The term “Cost of Ownership” is repeated almost endlessly in this presentation, which is funny because it was more or less manufactured by Microsoft to favour Microsoft.

Microsoft and Gartner used these methods not so long ago to intercept GNU/Linux migrations across Europe.


Appendix: Comes vs. Microsoft – exhibit px08604, as text


From: Pat Fox
Sent: Friday, November 08, 2002 4:16 PM
To: Bill Veghte; Brian Valentine; Peter Houston; Michele Freed
Cc: Rogers Weed
Subject: I a little concerned – Research Board desktop content

Importance: High

Per the meeting yesterday, I’ve worked up a couple of slides for the desktop that are fairly hard hitting. (attached).

My concern: on the desktop side, we’ve been operating at about DefCon 2 (to use a politically incorrect, national defense analogy) because we don’t think customers or partners and the overall business situation yet calls for a more public or proactive comparison on the desktop. I think the RB could implicitly push us up to DefCon 4 and I want to make sure we’ve considered the implications.

My assumption:
* the RB will use the slides in their analysis
* the content will become public at some point
* we will need to publicize the studies that underly the content – the eTesting Labs studies, etc. Much of the content is available today for field/reactive use only. We’ll need the web sites, etc to organize and explain this in a way that isn’t alienating to customers and partners.
* we need to explain why we’re being so public and proactive at this time.

My concern is that we’re not ready to do the above yet, both operationally (ie the web sites, the PR plans), nor have we said the customer environment is ready for this.

Options:
1. refute my assumptions (please!)
2. continue POR and get ready to react as quickly as possible – we have a month before the actual RB visits and when this would likely become public
3. water down the desktop content and risk that the RB won’t fully consider all the issues.

Net is, we have more to lose on the desktop and I want to make sure we’ve thought through the issues.

Thx,
Pat

Plaintiff’s Exhibit
8604
Comes vs Microsoft

HS-CC-Sun 00000:1.220094
HIGHLY CONFIDENTIAL

(Contents of “RB InfoWorker Desktop PF.ppt” attachment – as text)

Information Worker Desktop
Comparing Windows XP and Office XP to Linux and StarOffice

Windows XP and Office XP
Most Productive, Integrated Desktop
* Tight integration, comprehensively tested
* Best user experience, best productivity
– Office XP users had higher task completion rate vs StarOffice users – 93% vs 80%
– Office XP users completed tasks in 1/3 time
– MS enables a consistent UI across work PCs, laptops, home PCs, PDAs, Tablet PCs, and SmartPhones
* Most integrated and comprehensive platform
– Enables powerful and productive user experiences
– Ex: Tablet PC w/ pen input, Ink data types, zero config wireless, range of hw offerings and configurations
– Ex: Office XP Smart Tags enable rich analysis and integration with backend/LOB applications
– Ex: Windows XP unicode support enables easier international collaboration
– Ex: Windows Media 9 series and Media Center PCs Superior online learning, digital media
* Windows and Office enable greater end user productivity, which returns greater business value to the organization

Linux and StarOffice
Lower Productivity Components
* Independently developed components
* Inconsistent user interface across system components

“I hope to see continued work on interoperability and integration between the various Linux desktop components Mozilla, OpenOffice, GNOME, and KDE Unifying the MIME subsystem is one task that Red Hat can’t take on alone, but we are actively working with community developers to find a solution…” -Red Hat Corp Developer

* Users take longer to complete tasks
* Users are less successful in completing common tasks
* Requires heavy customization & manual integration
* Required significant end user retraining
* Requires duplicate or significantly more costly helpdesk infrastructure
* Lower overall business value

Windows XP and Office XP offer richer, more integrated experiences

http://www.microsoft.com/windowsxp/tabletpc/default.asp

http://www.microsoft.com/windowsxp/mediacenter/evaluation/tours/default.asp

http://www.microsoft.com/mobile/pocketpc/default.asp

http://www.microsoft.com/mobile/smartphone/default.asp

Interview: Havoc Pennington
Systems Developer, Desktop/UI Tech Lead at RedHat

http://www.redhat.com/advise/ask.html

“Q: What advances in Linux desktop technology can we expect to see in future releases? A: Printing and multimedia are big areas that we want to tackle. And we want to be looking at improving the security and manageability of Linux desktops — meeting the needs of administrators who are looking after a few hundred (or a few thousand) client workstations.

I hope to see continued work on interoperability and integration between the various Linux desktop components. Mozilla, OpenOffice, GNOME, and KDE Unifying the MIME subsystem is one task that Red Hat can’t take on alone, but we are actively working with community developers to find a solution. There should be one place to configure the applications and plugins for a given file type.”

Microsoft Confidential 1

MS-CC-Sun 000001220095
HIGHLY CONFIDENTIAL

10/2/2003

Information Worker Desktop (cont’d)
Comparing Windows XP and Office XP to Linux and StarOffice

Windows XP and Office XP
Lower Total Cost, Better Overall Value
* WinXP IT deployment time is 57% less than Linux (eTesting Labs study)
* WinXP IT deployment success rate was 95% vs 65% for Linux (eTesting Labs study)
* Documant sharing was much more successful with OfficeXP vs StarOffice with <1% of documents having errors with Office and >35% having errors with StarOffice (eTesting Labs study)
* WindowsXP has 35+% lower TCO than Linux (using Gartner model. In study of 2 Finnish city governments)
*Windows XP and Office XP have well-documented features for people with disabilities
– Voluntary Product Accessibility Templates available on www.microsoft.com/enable/, meets US Govt Section 508 standards
– Many applications and Assistive Technology addons available for people with disabilities

* Windows and Office result in lower deployment and operational costs and consequently lower TCO

Linux and StarOffice
Potentially lower acquisition cost, but higher total costs
* Higher Total Cost of Ownership
* Higher deployment costs
* Higher ongoing management costs
*Poor document conversion capabilities
* Significantly weaker capabilities for people with disabilities

* Linux and StarOffice result in higher Total Cost of Ownership

Better support for people with disabilities
Meet US Govt Section 508 — VPATs (Voluntary Product Accessibility Template) for MS Prods:

http://www.microsoft.com/usa/government/section508.asp

www.rhat.com – NO VPATs available

Industry Analyst Discussion of Linux/StarOffice on the desktop:
– Licensing cost < 1/3 of total cost when implementing new productivity software - There are significant unforeseen doc conversion and training costs when moving to StarOffice from Office - Significant costs due to IT labor and lost productivity Ecosystem benefits around Windows and Office are significant. Assume they will be discussed in other section of presentation. Microsoft Confidential 2 MS-CC-Sun 000001220096 HIGHLY CONFIDENTIAL

Credit: wallclimber

Share this post: These icons link to social bookmarking sites where readers can share and discover new web pages.
  • Digg
  • del.icio.us
  • Reddit
  • co.mments
  • DZone
  • email
  • Google Bookmarks
  • LinkedIn
  • NewsVine
  • Print
  • Technorati
  • TwitThis
  • Facebook

If you liked this post, consider subscribing to the RSS feed or join us now at the IRC channels.

Pages that cross-reference this one

What Else is New


  1. Patent Lawyers Move Closer to Battistelli's Rubber-stamping Office While the Appeal Boards Pushed Away as Collective Punishment Which Masks Decline in Patent Quality

    Urgently sending appeal boards away and urgently granting applicants patents without proper examination will be Battistelli's sorrow legacy at the European Patent Office



  2. Software Patents a Dying Breed, But Patent Lawyers in Denial Over it and Notorious Judge Rodney Gilstrap Ignores Alice (Supreme Court)

    A look at what law and practice are saying about software patents, contrasted or contradicted by the patent industry and trolls-friendly courts (which make business out of or together with patent aggressors)



  3. CAFC Meddling in PTAB Affairs; Unified Patents Fights a Good Fight by Invalidating Software Patents

    A look at how the AIA's Patent Trial and Appeal Board is invalidating software patents post-Alice, with or without involvement of patent courts



  4. Early Certainty That Benoît Battistelli is Dangerously Clueless and a Major Risk to the EPO

    The chaos which Team Battistelli is assured to deliver if it doesn't treat scientists like scientists, instead viewing them as a production line with rubber-stamping duties



  5. OIN Makes Claims About “Open Source Innovation”, But It Produces Nothing and Protects Virtually Nobody

    The Open Invention Network (OIN) reports growth, but in practical terms it does little or nothing to help developers of Free/Open Source software



  6. Links 27/7/2016: New CrossOver, Blackmagic for GNU/Linux

    Links for the day



  7. The Death of Software Patents and Microsoft's Coup Against Yahoo! Made the Company Worthless

    A look at what happens to companies whose value is a house of software patents rather than code and a broad base of users/customers



  8. Munich Attack Mentioned by EPO But Not Ansbach

    The EPO does the usual right-wing thing (exploiting disaster/emergency for domestic crackdowns), but some bemoan the omission of the explosion at Ansbach (also in Germany)



  9. Kluwer Thinks People Are Clueless About the Unitary Patent System and Pretends It's Business as Usual

    Flogging the dead UPC horse at times of great uncertainty (enough to bring the UPC to a standstill)



  10. Almost Everything That the Government Accountability Office Says is Applicable to the EPO

    The Government Accountability Office in the United States produces reports which can serve as a timely warning sign to the European Patent Office, where patent quality is rapidly declining in order to meet 'production' goals



  11. Microsoft Says It Loves Linux, But Its Anti-Linux Patent Trolls Are Still Around and Active

    Highlighting just two of the many entities that Microsoft (and partners) use in order to induce additional costs on Free (as in freedom) software



  12. Links 26/7/2016: Microsoft Growing Desperate, Linux 4.8 Visions

    Links for the day



  13. Links 25/7/2016: Linux 4.7 Final, PostgreSQL 9.6 Beta 3

    Links for the day



  14. Leaked: Boards of Appeal Face 'Exile' or 'Extradition' in Haar After Standing up to Battistelli

    A look at some of the latest moves at the European Patent Office (EPO), following Battistelli's successful coup d’état which brought the EPO into a perpetual state of emergency that perpetuates Battistelli's totalitarian powers



  15. The US Government Accountability Office (GAO) Comes Across as Against Software Patents, Relates to the EPO as Well

    Some analysis of the input from the Government Accountability Office (GAO) with focus on the EPO and software patents



  16. In the US, Patent Trolls Engage in Patent Wars and Shakedowns, Whereas in China/Korea Large Android OEMs Sue One Another

    Highlighting some of the differences between the US patent system and other patent systems



  17. Links 24/7/2016: Elive 2.7.1 Beta, New Flatpaks and Snaps

    Links for the day



  18. Links 23/7/2016: Leo Laporte on GNU/Linux, Dolphin Emulator’s Vulkan Completion

    Links for the day



  19. Links 22/7/2016: Wine 1.9.15, KaOS 2016.07 ISO

    Links for the day



  20. Haar Mentioned as Likely Site of Appeal Boards as Their Eradication or Marginalisation Envisioned by UPC Proponent Benoît Battistelli

    Not only the Staff Union of the European Patent Office (SUEPO) is under severe attack and possibly in mortal danger; the increasingly understaffed Boards of Appeal too are coming under attack and may (according to rumours) be sent to Haar, a good distance away from Munich and the airport (half an hour drive), not to mention lack of facilities for visitors from overseas



  21. EPO Attaché Albert Keyack Viewed as Somewhat of a Mole, Reporting From the US Embassy in Brazil Until Shortly Before the Temer Coup

    Public responses to the role played by Albert Keyack on behalf of the United States inside the European [sic] Patent Office



  22. EPO Insiders Explain Why the EPO's Examination Quality Rapidly Declines and Will Get Even Worse Because of Willy Minnoye

    Public comments from anonymous insiders serve to highlight a growing crisis inside the European Patent Office (EPO), where experienced/senior examiners are walking away and leaving an irreplaceable bunch of seats (due to high experience demands)



  23. Patents Roundup: BlackBerry, Huawei, PTAB, GAO, Aggressive Universities With Patents, and Software Patents in Europe

    Various bits and pieces of news regarding patents and their fast-changing nature in the United States nowadays



  24. Glimpse at Patent Systems Across the World: Better Quality Control at the USPTO Post-America Invents Act (2011), Unlike the EPO Post-Battistelli (2010)

    While the EPO reportedly strives to eliminate pendency and appeal windows altogether (rubberstamping being optimal performance as per the yardstick du jour), the USPTO introduces changes that would strengthen the system and shield innovation, not protect the business model of serial litigants



  25. Blockstream Has No Patents, But Pledges Not to Sue Using Patents

    Blockstream says that it comes in peace when it comes to software patents, which triggers speculations about coming Blockchain patent wars



  26. Links 21/7/2016: Ubuntu 16.04.1 LTS, Linux Mint 18 “Sarah” Xfce Beta

    Links for the day



  27. Links 21/7/2016: An Honorary Degree for Alan Cox, Looks Back at DebConf16

    Links for the day



  28. EPO USA: Under Battistelli, the 'European' Patent Office Emulates All the Mistakes of the USPTO

    Conservative Benoît Battistelli is trying to impose on the European Patent Office various truly misguided policies and he viciously attacks anyone or anything that stands in his way, including his formal overseers



  29. Links 19/7/2016: ARM and Opera Buyout

    Links for the day



  30. Large Corporations' Software Patenting Pursuits Carry on in Spite of Patent Trolls That Threaten Small Companies the Most

    With unconvincing excuses such as OIN, large corporations including IBM continue to promote software patents in the United States, even when public officials and USPTO officials work towards ending those


CoPilotCo

RSS 64x64RSS Feed: subscribe to the RSS feed for regular updates

Home iconSite Wiki: You can improve this site by helping the extension of the site's content

Home iconSite Home: Background about the site and some key features in the front page

Chat iconIRC Channel: Come and chat with us in real time

CoPilotCo

Recent Posts