Bonum Certa Men Certa

Guest Post: Lenovo Forums Possibly Banned All Comcast Users in Illinois in Order to Silence Discussion of Linux on Yoga Problems

The big story which silently began here in #techrights and took over the Internet in September

Phone silence
The latest twist: Lenovo attacks free speech and silences complaints



Summary: The Lenovo/Yoga brouhaha (which came from Techrights last month) will from now on be covered in our main site, not just the IRC forums

SEVERAL weeks ago, we at the #techrights IRC channel began discussing issues that had been encountered with Lenovo devices. Once publicised, these made it into the news in many countries, with hundreds if not thousands of articles, blog posts, forums threads etc. about the topic (we cataloged a lot of the coverage over at Tux Machines). It was a huge success story for us, as the news reached many millions of people all around the world. It did so much damage to Lenovo (not just the desktop business but servers and mobile also, to the point of major layoffs being announced last week) and Lenovo repeatedly lied, trying to blame everyone by itself and repeatedly changing the story (face-saving excuses and 'damage control'), at some point even blaming Linux (although Alan Cox refuted them publicly about it).



We have not written about this until today because the media seems to be unwilling to cover the subject anymore, even when Lenovo's lies are being debunked, necessitating new stories and corrections refuting Lenovo's 'official' response. In the latest twist, Lenovo seems to be suppressing discussion. As Ryan from #techrights put it last night:

So yeah, Lenovo Forums seems to have banned all Comcast users in the state of Illinois in order to try to silence me.

Apparently, they don't want anyone to talk about Linux issues on their Yoga anymore. I have another account on their forums that I can use behind a proxy, but even deleting all of my cookies and stuff, no matter what IP address I get from Comcast, it gives me a screen saying "We're sorry, but you have been banned from using this site.".

Anyway, I can still see what's going on in there and comment using my other account behind a proxy server, but the mods seem to have done the following in the Linux forum:

Banned me (and all Comcast IP addresses in Illinois, apparently).

Banned at least half a dozen or more other people who were complaining that they couldn't run Linux, or stating that they would take their Yoga back to the store, or talking about ways to potentially mod their Yoga to get AHCI support back and install Linux in spite of Lenovo's BIOS restrictions.

Changed the thread about no Linux support on the Yoga 900 ISK2 to "moderated", which makes it look like you can post there, but you can't, because the mods aren't approving new posts since 9/27, apparently. The views on this topic have shot up over 130,000 people. Lenovo is trying to stop people from talking about it and is going back and deleting and modifying earlier posts to make them look less damning.

Deleting more posts about Linux not working or people taking their Yogas back to the store on other threads. Probably banned them too since many haven't posted anything since Lenovo deleted their thread. One person in Germany said that he was talking to his lawyer and gathering evidence to force them to take back his 710S and give him a refund. They deleted that. He hasn't been seen since.

The Private Message feature seems to be gone, so there's no way for me to contact other users without the mods noticing and deleting another forums account.

At least one of the mods doing this is a Microsoft MVP. One of the other mods "Sarbin" said that it was just a coincidence after someone brought that fact up, and then moved the post about the MS MVP to a "Forum Housekeeping" forum. Instead of deleting some posts, they seem to be moving them to "the cornfield", where it's harder for people to read them or for Google to index it, or for archives of the main thread from being saved.

So if I say cover up, then certain people will roll their eyes and downvote me and proceed to take Lenovo's side again, but it's definitely a cover up.

I just wanted to let everyone know what happened in case they thought that people didn't want to talk about the Linux problems on Lenovo's Forums. In reality, people are steaming mad about this and their accounts are being banned and their threads deleted or modified.



Prior to this, Ryan submitted a letter to the Federal Trade Commission regarding Lenovo blocking GNU/Linux and other operating system installations on Yoga PCs. This can take a while to make progress on and here is the gist of it:

This is the letter I sent to the Federal Trade Commission and to the Illinois Attorney General's office regarding Lenovo locking out Linux from their Yoga laptops.

"Lenovo sells computers known as "Yoga" under at least several models that block the installation of Linux operating systems as well as fresh installations of Windows from Microsoft's official installer. They have the system rigged, intentionally, in a storage mode that is incompatible with most operating systems other than the pre-installed copy of Windows 10. If the user attempts to install an operating system, it will not be able to see or use the built-in SSD (Solid State Drive) storage. I believe that this is illegal and anti-competitive. These product are falsely advertised as a PC, even though it prohibits the user installing PC operating systems. Known affected models are the 900 ISK2, the 710, the 900 ISK for Business, the 900S, and possibly others. Lenovo's position is that this is not a defect and they refuse to issue refunds to their customers, who have been deceived by the notion that their new PC is compatible with PC operating systems and that they should be able to install a PC operating system on a PC. Lenovo is therefore engaging in a conspiracy to defraud their customers through deceptive advertising. Lenovo's official position is that Linux lacks drivers, however, Linux could easily be installed on these systems had Lenovo not removed the AHCI storage mode option from the BIOS and then wrote additional code to make sure that people couldn't set it to AHCI in other ways, such as using an "EFI variable". AHCI mode is an industry standard and should be expected on a computer describing itself as "PC" or "PC compatible" as it is broadly compatible with all PC operating system software. I feel that Lenovo should remedy the problem in one of three ways. (1) Offer full refunds for customers who want to install their own operating system but can't. -or- (2) Release a small BIOS firmware patch to restore AHCI mode, which is simply hidden. This would be extremely easy for them since it would only be two lines of code and the user could do it themselves were they not locked out of updating their BIOS themselves. -or- (3) Provide open source drivers to the Linux kernel project that would allow Linux and other PC operating systems address the SSD storage in the "RAID" mode."

Feel free to use this as your letter or a template for a letter of complaint to the FTC. Their consumer complaint form is available here.

https://www.ftccomplaintassistant.gov/#&panel1-1

Please also contact your state's Attorney General's office. They usually have a bureau of consumer complaints or something to that effect. If not, just shoot them an email.

Since the FTC form requires the company address and phone number, I used this:

Lenovo "Customer Center" Address: 1009 Think Pl, Morrisville, NC 27560 Phone:(855) 253-6686

Update: Lenovo just updated the BIOS for the Yoga 710, another system that doesn't allow Linux installs. Wanna know what they changed? Update to TPM (secret encryption module used for Digital Restrictions Management) and an update to the Intel Management Engine, which is essentially a backdoor rootkit built into all recent Intel processors (but AMD has their version too, so what do you do?). No Linux support. Priorities...

Update: The mods at Lenovo Forums are losing control of the narrative and banning people and editing/deleting more comments. http://imgur.com/a/Q9xIE | But it appears that some people just aren't buying it anymore. http://imgur.com/a/1K1t5


Watch this space. Techrights did not publicly speak about it as long as the mass media (including the BBC) covered the subject, but now that Lenovo enjoys silence from the media we shall take over the coverage, which all along came from us.

Eventually, as was the case in the Superfish saga (also lasting a long time), we hope to compel Lenovo to admit that it lied all along and get to the bottom of it, potentially demonstrating that Microsoft is the culprit and that Microsoft uses a secret contract (under NDA) to have BSD and GNU/Linux blocked by OEMs.

This story is far from over.

Recent Techrights' Posts

When I discovered people trafficking in open source software
Reprinted with permission from Daniel Pocock
Over at Tux Machines...
GNU/Linux news for the past day
[Meme] Being Believed, Not Censored or Defamed
Daniel Pocock, Zini, and John Sullivan (FSF)
 
Aside From Red Hat Spam and Partisan Media There's a Lingering Rumour of Layoffs
Some rumour said IBM had second thoughts about a WARN notice and delayed that a bit
The Albanian open source community is very healthy indeed
Windows nosedives from 99.1% to a lot less
Web Sites Hijacked by WIPO on Behalf of Microsoft-Sponsored SPI (and People Looking to Hide Embarrassing Facts)
debian.chat; debiancommunity.org; debian.day; debian.family; debian.finance; debian.giving; debiangnulinux.org; debian.guide; debian.news; debian.plus; debianproject.community; debianproject.org; debian.team; debian.video
Julian Assange on Privacy of People, Even Little Children
Facebook/Google (or GAFAM, an acronym I coined with Assange) knows you better than your mom knows you
[Meme] Miscomprehension of GDPR
Social control in general is a ticking timebomb
In Haiti, the Market Share of Windows Collapsed (From 97% to 27% on Desktops/Laptops)
A couple of months ago Windows was measured at 3.04%
In Most Countries It's Still Possible Not to Have a 'Smartphone' and to Pay for Nearly Everything With Cash
Withdrawing money will be possible as long as enough people use many ATMs (cash machines)
Expect Lots of Material From Daniel Pocock as Election Day Nears
The experiences of Daniel Pocock were an excellent example of reprisal or retribution against either whistleblowers or people who give a voice to whistleblowers
I've Been Promoting Free Software for Over 25 Years
I wrote my first computer program when I was about 14, maybe a little younger (I have visual memory of it)
Reminder: Richard Stallman's Talk is This Week in Paris (and in French)
Defending rms isn't the same as defending everything he has ever said
IRC Proceedings: Saturday, May 11, 2024
IRC logs for Saturday, May 11, 2024
Online Bullying (Trying to Make People Unhappy)
Narcissists and bullies behind mice and keyboards, no honesty or fact-checking required
Talk About Software Freedom
"Linux" and "BSD" may mean a lot to more and more people, but they're still just brands or acronyms
Windows in South Korea: From 98.5% in 2010 to About 30% (Android Rises to Almost 50%)
Samsung ships like a million Linux devices per day
Improving Site Navigation for Easier Discovery and Catch-ups
This site is run by code we wrote ourselves
LibrePlanet 2024 Recordings
Let's hope independent recordings by viewers can help recovery of "lost talks" (recordings)
GNU/Linux Reaches 11% Market Share in the United States Of America - an All-Time High
The United States Of America is where the operating system started (Boston) and where Linus Torvalds works (Portland)
Links 11/05/2024: XBox Crisis, Spotify Exodus Continues
Links for the day
Gemini Links 11/05/2024: Why to Delete GitHub
Links for the day
In Europe, Bing Fell Every Month This Year, Lost a Considerable Share Since "Bing Chat" and All the Chatbot Hype
Microsoft's Bing has had many layoffs lately
Links 11/05/2024: Analysis of the Microsoft Crisis and Backdoor-Looking Bugs
Links for the day
Attacking the Messenger?
Stack Overflow and LLM licencing
Microsoft Fired Loads of Staff in Kenya, Which is Another Large Country Where GNU/Linux Has Grown a Lot
Microsoft pays Kenyans only 2 dollars an hour for an IT/office job
Knowing the True History of Debian, Owing to Irish Debian Developer Daniel Pocock (Currently Running to Become Member of the European Parliament)
Irish-Australian and scapegoat of a highly dysfunctional 'Debian family'
Attacking by Credentials
Modest people do not demand fancy titles
Microsoft Windows Used to Have 99% of the OS Market in Jordan, Now It's Just 13% (Less Than iOS)
Based on the data of statCounter, GNU/Linux in Jordan climbed from 0.62% in May 2014 to nearly 5% right now
More Nations Are Reaching and Exceeding 5% Market Share for GNU/Linux, Microsoft Wants to be Bailed Out Again
Microsoft is once again reaching out to Biden for a bailout - a subject we'll cover in a video some time this weekend
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Friday, May 10, 2024
IRC logs for Friday, May 10, 2024
[Meme] What Do You Call a Woman Who Does BDS on Free Software? Elana Hamasman.
Here are some confused thoughts
[Meme] Mission Aborted
Mission Aborted: cancel RMS
Taking Things Up a Notch
we strive/aim towards 15-25 new pages per day, i.e. around 500 per month or 6,000 per year
Gemini Links 10/05/2024: Love Is Infinite and Books vs Internet
Links for the day
Links 10/05/2024: Fears Over TSMC, Microsoft Loses Major Patent Case
Links for the day
Links 10/05/2024: Burner Phones in 6-Eyes Government, “Hatred and Demonization” on the Rise
Links for the day
Microsoft Layoffs and Closures Now Reported in Africa
Microsoft Uninstalls Nigeria as it closes African Development Centre (ADC) in Lagos
[Video] Richard Stallman, "I Saw You Playing Your Recorder in Paris" (Due to Proprietary Software Only)
Corporate autocrats do not want counterparts or alternatives to even exist
Five Years After the Extensive Campaign of Defamation Against Richard Stallman He's Still Giving Public Talks
"Richard Stallman will give a talk, in French, Free Software and Freedom in a Digital Society at Centrale Supelec in Saclay, on May 15."
Microsoft Is Rebranding Its 'Chatbot' Search for the Third Time Because It Fails to Gain Adoption
it always means that something has failed - not that they'll openly admit it
Richard Stallman Gives a Talk in Paris Next Week (in French) and It's About Freedom
another talk, which he has only just announced
Pace Up, Distractions Down
We've made our curation process faster and more efficient
In Algeria, GNU/Linux Estimated to Have Grown Tenfold in a Decade
a sharp rise in GNU/Linux usage
[Meme] Red Hat Diversity
Red Hat: don't mention Haghighi
Our Sister Site Turns 20 in Exactly One Month
twentieth anniversary of the site
Corporate Media Focuses on Who's Suing Red Hat, Not What It's Sued For
The unfortunate thing is, anybody who has an opinion on this lawsuit will inevitably be framed as "pro-Trump" or "anti-Trump"
Links 10/05/2024: Many More Microsoft Layoffs on the Way
Links for the day
Over at Tux Machines...
GNU/Linux news for the past day
IRC Proceedings: Thursday, May 09, 2024
IRC logs for Thursday, May 09, 2024
Microsoft OSI Uses Its Money to Hire PR Agencies That Spy and Spread Mindless Openwashing of GPL-Violating Microsoft Ploy
`We're under attack. But the attackers smile at us and hire PR firms to spy, mislead etc.
Gemini Links 10/05/2024: geminispace.info to Shut Down in 3 Weeks
Links for the day
In Nigeria, Africa's (by Far) Largest Population, Microsoft Bing is the 0%
To Microsoft, Africa is just "someplace" to get intensive, hard-working human 'resources' (tech labour) at 2 dollars 'apiece' as in per person per hour